Mr. Patrick Ireland provided the most urgent, professional service that could be expected. My house was invaded…early Sunday morning. Sunday night, I went to Home Depot to price new doors and installation, since the originals were badly damaged. Mr. Ireland was at my house at 7:30am the next day to take measurements, and returned to install my doors at 8:30pm. Patrick and his team were done for the day, but due to the urgency of my situation, he performed the job after hours. I can only wish that every serviceman will be as professional in future endeavors. I thank you from the bottom of my heart Patrick!!
This past Friday (July 3, 2009) I had a storm door installed by your company. I wanted to let you know that the man who installed the door was great. He...kept in touch with me before hand so I knew when he was coming, which made my day much easier. He did a good job in taking down the old door, disposing of it, putting up the new door, showing me how to operate the new door, and in cleaning up after himself. I wish all the installers were as good as him. I could not have asked for anything more. Please pass along to him my “thank you” for a job well done. I intend to also pass it along to Home Depot.
I was fortunate to have Jarrod Davis install my double doors in my kitchen. Having a dad that has always been a perfectionist about his work. I have been accustomed to perfect workmanship.
After watching Jarrod a few minutes I realized he would be performing the way my dad would do things. My dad is not in the best health or he would have done the work himself.
Jarrod went above and beyond to deliver excellent customer service and is very polite. I just wanted to drop you a note and let you know what a great employee you have.
We seem to always get the complaints allot but hardly any compliments so let Jarrod know that the great work he preformed was appreciated.
I just wanted to comment on the excellent installation performed by one of your technicians, Adam. He installed a storm door that I purchased at Home Depot. Although the door frame was a bit too small and not a perfect rectangle, Adam stuck with it and got everything to fit correctly. The door works perfectly. Good job.
FYI, Brian Bolger installed a patio door in our family room. He did a wonderful job, a 10 for sure!!!!!!! Our house could be blown down due to a storm and I know the doors would still be standing. They cleaned up after they finished and I would not have known they were here. He was very friendly but, professional. My husband and I could not be happier.
Today Adam and JJ arrived at my home and installed a screen door I had purchased at Home Depot, they were extremely professional and walked me through the installation process, and to boot they were actually on time .In reality they arrived early, which living down here for 2 years is pretty rare....please thank them again for their help....